Refund Policy

Effective Date: Feb 01, 2026

Thank you for shopping with Miniture, operated by Luvetra Techno Pvt Ltd. We are committed to providing you with quality fashion products and a seamless online shopping experience. If you are not fully satisfied with your purchase, we’re here to make it right.

Eligibility for Refund

You may request a refund under the following conditions:

• You received a damaged, defective, or wrong item.

• The product is eligible for return as per our return policy.

• The item is returned in its original condition, unused, with original tags and packaging.

• The request is made within the return window (typically 7 days from delivery).

Refund Process

1. Raise a Request
   Email us at info@miniturefashions.com with:

   • Your Order ID

   • A brief reason for the return

   • Clear images in case of damage or incorrect product

2. Inspection & Approval
   Once we receive your return, our team will inspect the item. If approved, we will initiate your refund.

3. Refund Timeline

   • Refunds will be credited to your original payment method (UPI, Credit/Debit Card, Wallet, etc.)

   • It may take 3–5 business days for the amount to reflect, depending on your bank/payment provider.

Important Notes

• Shipping charges (if any) are non-refundable.

• Refunds are not applicable for products showing signs of use, tampering, or damage not caused by us.

• In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer after verification.

Contact Us

For any refund-related assistance, feel free to reach out:
Miniture
LUVETRA TECHNO PRIVATE LIMITED
Address :  Address : 3rd Floor MR-1 JMD Empire Square,
Mehrauli Gurugram Road Sikanderpur Ghosi Village,
Gurugram, Haryana, India, 122002.
Email: info@miniturefashions.com
Phone: +91 91099 70323
Website: https://miniturefashions.com/

We value your trust and aim to make your shopping experience worry-free.
Happy Shopping! 💃✨