Privacy Policy

Effective Date: Feb 01, 2026

Welcome to Miniture, operated by LUVETRA TECHNO PRIVATE LIMITED. This Privacy Policy explains how we collect, use, process, disclose, safeguard, and retain your personal information when you visit our website: https://miniturefashions.com/ and use our services.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

• Full Name
• Email Address
• Shipping and Billing Address
• Phone Number
• Payment Details (processed securely through third-party payment providers)

b. Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Site Usage Data through cookies and analytics tools

2. Consent to Use Information

By accessing https://miniturefashions.com/, creating an account, placing an order, subscribing to newsletters, or submitting personal information, you expressly consent to the collection, storage, processing, and use of your information by LUVETRA TECHNO PRIVATE LIMITED in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us through the details provided below. Withdrawal of consent may affect your ability to use certain services or features of the website.

3. How We Use Your Information

We use your information to:

• Fulfill and manage orders
• Provide customer service and support
• Send updates and promotional communications (only with your consent)
• Improve our website and services
• Prevent fraudulent transactions and enhance website security
• Comply with legal and regulatory obligations

4. Legal Compliance – DPDP Act, 2023

In accordance with the Digital Personal Data Protection Act, 2023 (India):

• Personal data is processed only for lawful purposes
• Data is collected with your consent or under legitimate uses permitted by law
• You have the right to access, correct, update, or erase your personal data
• You may withdraw consent at any time
• We implement reasonable security safeguards to protect personal data

Users may exercise their rights under applicable laws by contacting us using the details provided in this Privacy Policy.

5. Sharing Your Information

We may share your information with:

• Third-party service providers such as delivery partners, payment gateways, hosting providers, and IT support providers
• Marketing platforms, only if you have opted in
• Regulatory, legal, or law enforcement authorities when required by law

We do not sell or rent your personal data.

All third-party partners are obligated to maintain confidentiality and data security.

6. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable laws and regulations.

• Order and account information: Retained for up to 7 years for tax, accounting, and legal compliance
• Marketing data: Retained until you withdraw consent or unsubscribe
• Customer support communications: Retained for up to 3 years for dispute resolution and service quality purposes
• Technical and analytics data: Retained for up to 24 months for performance monitoring and security analysis

After the applicable retention period expires, personal data will be securely deleted, anonymized, or destroyed.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Secure encryption protocols are used where appropriate
• Payment information is processed through trusted third-party gateways
• Access to personal data is restricted to authorized personnel only

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Subject to applicable laws, you have the right to:

• Access, correct, or update your personal information
• Request deletion of your personal data
• Withdraw consent at any time
• Opt out of marketing communications
• Request a copy of the personal data we hold about you
• Restrict or object to certain processing activities

To exercise your rights, please contact us at:

📧 Email: info@miniturefashions.com

9. Cookies & Consent Management

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic
• Personalize content and functionality

By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy.

You may manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

Withdrawal of Cookie Consent

If you wish to withdraw your cookie consent after previously accepting cookies, you may:

• Clear cookies through your browser settings, or
• Contact us at info@miniturefashions.com requesting removal of stored tracking data (where technically feasible)

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

11. Children’s Privacy (Under 18 Years)

Our services are intended only for individuals aged 18 years and above.

We do not knowingly collect personal data from children under the age of 18 years. If we become aware that personal data from a minor has been collected without verified parental or guardian consent, we will take immediate steps to delete such information.

If you believe that a child under 18 has provided personal information to us, please contact us immediately.

12. Grievance Officer

In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the details of our Grievance Officer are provided below:

Name: Praveen Nair
Company: LUVETRA TECHNO PRIVATE LIMITED

📧 Email: grievance@miniturefashions.com
📞 Phone: +91 91099 70323

📍 Address:
3rd Floor MR-1 JMD Empire Square,
Mehrauli Gurugram Road, Sikanderpur Ghosi Village,
Gurugram, Haryana, India – 122002

The Grievance Officer will acknowledge complaints within a reasonable timeframe and resolve them in accordance with applicable laws.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements.

Updated versions will be posted on this page with a revised Effective Date. Continued use of the website constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Miniture
Operated by LUVETRA TECHNO PRIVATE LIMITED

📍 Address:
3rd Floor MR-1 JMD Empire Square,
Mehrauli Gurugram Road, Sikanderpur Ghosi Village,
Gurugram, Haryana, India – 122002

📧 Email: info@miniturefashions.com
📞 Phone: +91 91099 70323

🌐 Website: https://miniturefashions.com/